FAQ / Problems
Frequently Asked Questions & Common Problems
1️⃣ My PDF file isn’t loading while merging. What should I do?
Make sure your file is within the size limit.
Refresh your browser and try uploading the file again.
If the problem persists, clear your browser cache and try again.
2️⃣ PDF conversion is taking too long. Any solution?
Large files or high-resolution images can slow down the process.
Use a stable internet connection and try converting the file in smaller parts if needed.
3️⃣ My PDF becomes blurry after compression. What should I do?
Adjust the compression level to medium or low quality.
Very aggressive compression can degrade the quality.
4️⃣ PDF upload is failing or showing an error.
Check if your file format is supported (PDF, DOCX, XLSX, JPG, PNG, etc.).
Update your browser and temporarily disable pop-up blockers or extensions.
5️⃣ Error occurs while protecting or removing PDF password.
Make sure the PDF file is not corrupt.
Heavily secured PDF files may sometimes not be editable.
Try using a separate copy of the PDF.
6️⃣ PDF page orientation isn’t correct after rotation.
Sometimes browsers or PDF readers display orientation differently.
Save the PDF after rotating and then open it in a standard PDF reader.
7️⃣ Page numbers aren’t adding to my PDF.
Make sure you’ve selected the correct pages.
For large PDFs, the tool may take some time, so please be patient.
8️⃣ Formatting gets messed up when converting PDF to Word.
Complex layouts or PDFs with heavy graphics may lose formatting slightly.
Try converting simpler PDFs to check the results.
9️⃣ Data is missing when converting Excel to PDF or PDF to Excel.
Ensure that the Excel sheet or PDF doesn’t have protected or locked cells.
For large spreadsheets, try converting them in smaller chunks.
🔟 Image to PDF conversion shows wrong orientation or size.
Upload JPEG/PNG images in the correct resolution and orientation.
If uploading multiple images, maintain the correct order and preview before converting.
GENERAL FAQ
We believe could be helpful for you as well
1. Is MixPDFConverter completely free?
Yes ✅ All our PDF tools are 100% free. You don’t have to pay any subscription or hidden charges.
2. Do I need to install any software?
No ❌ You don’t need to download or install anything. All tools run online – just open your browser and start using them.
3. Are my PDFs and files safe?
Absolutely ✅ Your files are 100% secure. We don’t store your uploaded files on our servers, and they are automatically deleted after a short time.
4. Can I use the PDF tools on my mobile?
Yes 👍 Our website is mobile-friendly. You can use the tools on mobile, tablet, or desktop devices.
5. Is there a file size limit for these tools?
Yes, free users have a basic limit (around 20–30MB). But you can convert, merge, or compress documents of various sizes.
6. Will the PDF quality change?
No ✅ We try to keep the PDF quality intact. Using the compression tool reduces file size but maintains good readability.
7. Can I merge multiple PDF files at once?
Yes 👍 You can merge multiple PDFs into a single document easily.
8. Can I extract only selected pages from a PDF?
Yes ✅ With the “Remove Pages” tool, you can delete unwanted pages and keep only the ones you need.
9. Can I add a watermark or signature to my PDF?
Yes ✅ You can easily add a text watermark or e-signature to your PDFs.
10. Can Word, Excel, and PowerPoint be converted to PDF?
Absolutely ✅ You can convert Word, Excel, and PowerPoint files to PDF, and also convert PDFs back to these formats.
11. Can I convert images to PDF?
Yes 👍 JPEG or PNG images can be converted to PDF with just one click.
12. Can I protect my PDF with a password?
Yes ✅ The “Protect PDF” tool allows you to add a password to your PDF to prevent unauthorized access.
13. Will my data be shared?
No ❌ Your files and data are 100% private. We never share your files with anyone.
14. Are these tools beginner-friendly?
Yes ✅ Our website is simple and easy-to-use. Anyone can use it without any technical knowledge.
15. Can I use the free version unlimited times?
Yes ✅ You can use the tools as many times as you want. There are no daily or monthly limits.
