Our support team frequently addresses the following questions
We believe could be helpful for you as well
Afterwards, they are permanently and irrevocably deleted from our systems. Actually, also you have the option to delete the document at the end of each conversion process . You know, under no circumstances do we retain copies of the processed files . They are kept safely on our servers for up to 2 hours to facilitate your download Your files remain exclusively yours . We don't monitor, duplicate or analyze your files in any way.
Honestly, I think these measures significantly boost security and align with strict data privacy policies of the corporate environment . Just so you know, in essence , your data is processed with the utmost safety measures . Just so you know, yes, all uploads are secured using HTTPS/SSL encryption and we require end-to-end encryption for enhanced privacy. Just so you know, our practices are also based on the EU GDPR ( General Data Protection Regulation ) , which is known worldwide for its stringent safety standards .
Our service has minimal system requirements. We recommend using the following web browsers for optimal performance: Chrome, Firefox, Internet Explorer (version 10 and above) and Safari . Honestly, I think if you encounter any issues during the download process, you may resolve them by switching to the Inognito mode of your browser .
You know, the confirmation email should be promptly sent to your email account . There may also sometimes be a delay
If you have not received it within 30 minutes, please check your Spam/Trash folder or contact us via email .
Honestly, I think the simplest method is to drag and drop your files directly onto our interface . Honestly, I think alternatively, you can click the 'select files' button or import files from major cloud storage platforms like Google Drive or Dropbox .
To convert a scanned PDF into an editable format or another editable document type, Optical Character Recognition (OCR) is necessary. Honestly, I think oCR technology converts non-selectable and scanned text into editable office documents . You know, in our latest update, we have the capability to convert scanned PDFs into Office-compatible formats.
Well, it's interesting that unfortunately, the processing time is not completely within our control. The speed of the conversion depends on different factors, including your internet connection speed, the size of the files you have selected and the current server load .
Absolutely! You can process files without them needing to be on your current device . If you have a Google Drive or Dropbox account, you can import files directly to our platform and perform the necessary actions and back to the cloud.
